Product care
Usage
Select a flat level surface to place and displace the vases. Avoid rough surface or loose soil.
Our vases can be used indoor/outdoor, however we recommend use for indoor due to the ancient rust surface.
CLEANING AND CARE:
Avoid using strong sprays, harsh brushes, chemicals and abrasive materials as they may damage the surface and patterns of the
vase.
Gently rinse with water to remove any loose dirt or debris from the surface.
Avoid direct sunlight for prolonged periods, as it may cause colour fading or weaken the surface of the decorative vase. During
winter months store it indoors to protect them from the effect of cold weather.
Our Lifetime Warranty covers all our products and it protects our customers against any manufacturing defect. The duration of a lifetime warranty depending on the reasonable life cycle of each specific product category. Kami™ guarantees replacement or repair of those products that fail to hold the performances promised. Learn more here “Lifetime Warranty”
- Click-and-Collect available for all products in Melbourne (Keilor East).
- Tile Shipping: $100 - $200 depending on the postcode. Delivery lead time may vary (from 1 to 3 weeks).
- Home Décor Shipping - Free.
- Basin Shipping - Free.
- All goods can be exchanged within 30 days of delivery. Return shipping to Kami™ warehouse is to be arranged and paid for by the customer. There is a 25% restocking fee on any exchange. Learn more here “Shipping & Returns”.
